What is the ADA Act?
Americans with Disabilities Act standard for Accessible Design mandated all websites, apps, etc. While Web Content Accessibility Guidelines is not part of legislation, it first became released in 1999, updated in 2008 and newest release was in 2018. While not a part of legislation, the most common one cited in demand letters and legal settlements is AA, the mid range compliance level, or A, the lowest.
In 2020, there were over 200,000 demand letters sent to SMBs from law firms.
In 2021, there were over 265,000. 49% came from 5 law firms.
In 2022, over 100 per day are being sent. Between the Unruh Act in California, expansion to include businesses that aren't brick and mortar in California, and states looking to do the same, it is expected that 2022 would surpass over 365,000 demand letters.